Trade Account Terms | Whitedrop
Trade

Trade Account Terms

Streamlined ordering, dedicated account support and access to business pricing for regular business customers.

Whitedrop Trade Accounts are designed for businesses that regularly purchase our products and require a streamlined ordering experience, dedicated account support and access to business pricing.

By applying for a Trade Account, you agree to the terms outlined below.

01

Eligibility

Trade Accounts are available to genuine business customers, including but not limited to:

Manufacturers Laboratories Healthcare providers Commercial printers Engineering companies Educational institutions Hospitality businesses Distributors and wholesalers Government organisations
Whitedrop reserves the right to approve or decline any Trade Account application at its discretion.
02

Trade Pricing

Approved Trade Account holders may be eligible for:

Business pricing
Volume discounts
Bulk order quotations
Contract pricing (where applicable)
Trade pricing may vary depending on product type, order volume and purchasing history.
03

Ordering

Trade customers may place orders through:

  • Our website
  • Email
  • Telephone
  • Approved quotation
All orders remain subject to product availability.
04

Payment Terms

Payment terms will be agreed when the Trade Account is approved.

Unless otherwise agreed in writing, payment is required before goods are dispatched.

Where credit terms are approved, invoices must be paid by the agreed due date.

05

Credit Accounts

Credit facilities are available only to approved customers and remain subject to satisfactory credit checks and ongoing account performance.

Whitedrop reserves the right to withdraw credit facilities at any time.
06

Delivery

Trade customers have access to the same delivery services as standard customers unless alternative arrangements have been agreed.

Large-volume and pallet deliveries may be arranged where appropriate.

07

Returns

Returns for Trade Account customers are subject to our Returns & Refunds Policy, unless alternative written agreements are in place.

Products manufactured or supplied specifically for a customer may not be eligible for return.
08

Product Information

Customers are responsible for ensuring products are suitable for their intended application before purchase.

Where technical advice is required, please contact our sales team before placing an order.

09

Account Responsibility

Trade Account holders are responsible for:

✓ Maintaining accurate account information
✓ Keeping login details secure
✓ Ensuring authorised personnel place orders
✓ Promptly notifying Whitedrop of any changes to company details
10

Account Suspension or Closure

Whitedrop reserves the right to suspend or terminate a Trade Account where:

! Payment terms are repeatedly breached
! Account information is found to be inaccurate
! The account is used fraudulently or unlawfully
! These Trade Account Terms are breached
11

Changes to These Terms

Whitedrop may update these Trade Account Terms from time to time. The latest version will always be available on our website.

12

Contact Us

If you have any questions regarding Trade Accounts, please get in touch with our sales team.

Ready to apply for a Trade Account?

Reach our sales team via the Contact Us page.

Contact Us →