Trade Account Terms
Streamlined ordering, dedicated account support and access to business pricing for regular business customers.
Whitedrop Trade Accounts are designed for businesses that regularly purchase our products and require a streamlined ordering experience, dedicated account support and access to business pricing.
By applying for a Trade Account, you agree to the terms outlined below.
Eligibility
Trade Accounts are available to genuine business customers, including but not limited to:
Trade Pricing
Approved Trade Account holders may be eligible for:
Ordering
Trade customers may place orders through:
- Our website
- Telephone
- Approved quotation
Payment Terms
Payment terms will be agreed when the Trade Account is approved.
Unless otherwise agreed in writing, payment is required before goods are dispatched.
Where credit terms are approved, invoices must be paid by the agreed due date.
Credit Accounts
Credit facilities are available only to approved customers and remain subject to satisfactory credit checks and ongoing account performance.
Delivery
Trade customers have access to the same delivery services as standard customers unless alternative arrangements have been agreed.
Large-volume and pallet deliveries may be arranged where appropriate.
Returns
Returns for Trade Account customers are subject to our Returns & Refunds Policy, unless alternative written agreements are in place.
Product Information
Customers are responsible for ensuring products are suitable for their intended application before purchase.
Where technical advice is required, please contact our sales team before placing an order.
Account Responsibility
Trade Account holders are responsible for:
Account Suspension or Closure
Whitedrop reserves the right to suspend or terminate a Trade Account where:
Changes to These Terms
Whitedrop may update these Trade Account Terms from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions regarding Trade Accounts, please get in touch with our sales team.
Reach our sales team via the Contact Us page.
