Terms & Conditions

Whitedrop supplies a range of business and industrial products, including cleaning supplies, catering products, packaging solutions and commercial equipment.

These Terms & Conditions govern the use of our website and the purchase of products and services from Whitedrop.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

• Use the website for fraudulent or unlawful purposes
• Attempt to gain unauthorised access to our systems
• Interfere with the operation or security of the website
• Upload malicious software or harmful code

We make every effort to ensure product descriptions, specifications and images are accurate. However:

• Product images are for illustrative purposes only
• Colours and appearance may vary slightly
• Specifications may change without notice as products are updated by manufacturers
• Availability is subject to stock levels

All prices displayed on the website are shown in GBP (£). Prices may change without prior notice.

Any applicable taxes and delivery charges will be displayed during the checkout process before payment is completed.

Submitting an order does not automatically create a binding contract. All orders are subject to:

• Stock availability
• Payment authorisation
• Order verification
• Acceptance by Whitedrop

Payment must be successfully received before goods are dispatched unless alternative payment terms have been agreed in writing.

We use secure third-party payment providers to process online transactions. Whitedrop does not store full payment card details.

Delivery times are estimates only and may vary depending on product availability, carrier performance and delivery location.

Please refer to our Delivery Information page for further details.

Returns and refunds are handled in accordance with our Returns & Refunds Policy. Please review this policy before returning any products.

Trade customers are subject to our Trade Account Terms, which apply in addition to these Terms & Conditions.

All website content, including text, graphics, logos, images, product information and website design, is owned by or licensed to Whitedrop.

No content may be copied, reproduced or distributed without prior written permission.

To the fullest extent permitted by law, Whitedrop shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of products.

Nothing within these Terms & Conditions excludes liability where it cannot legally be excluded under applicable law.

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

Whitedrop reserves the right to update these Terms & Conditions at any time.

The latest version will always be published on this page with the updated revision date.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions regarding these Terms & Conditions, please get in touch.