FAQ

HOW DO I MAKE A PAYMENT?

Payment can be made at checkout via PayPal or Stripe. Credit/debit cards payments are accepted using both options.

For customers wanting to pay via bank transfer, please get in contact with us and we can provide you an invoice with our bank details.

WHAT ARE THE SHIPPING OPTIONS?

UK

Free shipping on all orders.  (2-4 working days)

Next Day Delivery (orders placed by 11:30am Mon-Sat) (orders placed after 11:30am will be delivered the day after next

Europe & Worldwide

We ship using a standard tracked service. (3-5 working days) The shipping cost for your order will be calculated on checkout.

I WOULD LIKE PURCHASE ITEMS ON A REGULAR BASIS. HOW CAN YOU ACCOMMODATE THIS?

If you would like to place orders with us and receive items regularly, we can accommodate this with our subscription option. This can save you money and time. Simply choose your preferred model, quantity and frequency. Alternatively, please contact us if you would like to discuss special requirements.

WHAT TYPE OF PACKAGING DO YOUR PRODUCTS COME IN?

All of our products are packaged in air tight seals to prevent any contamination and to maintain cleanliness and quality.

HOW DO I CREATE AN ACCOUNT?

You can create an account by clicking my account and then register. Alternatively, you can create an account at checkout.

HOW CAN I TRACK MY ORDER?

When your order has been dispatched you will receive an email with tracking information. You can also use this link Click here

HOW DO I KNOW THE PROMO CODE HAS WORKED?

“COUPON CODE APPLIED SUCCESSFULLY” should appear. You can also check the cart total.

CAN MY ORDER BE DELIVERED TO A DIFFERENT ADDRESS?

Yes, you can enter a different address to your billing address for your order to be delivered to during checkout.

THE ITEM I WANT IS OUT OF STOCK?

There will be an option for you to leave your email address. You will be notified via email when the item is back in stock.

Have a Question?

657703727

FAQ - 1961795680

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